Terms of Use · Effective 5 November 2025

Therulesoftheroad,written plainly.

What you can do, what you own, and what we expect from each other — in plain English, without the legalese.

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The Short Version

Six things to know before the small print.

These are the things that actually matter day-to-day. Every point is spelled out in full in the Terms below.

You own your Input and Output.

You keep ownership of everything you submit. We also assign any rights we may have in AI-generated Output back to you — so what you create stays yours.

AI can be wrong. Verify before you act.

Our tools are probabilistic. Output may be incomplete or inaccurate. Don't rely on it as the sole basis for decisions with legal, financial, or material impact without independent verification.

General info, not legal advice.

Unless you've explicitly engaged a solicitor through Professional Services, what you receive is general legal information only — not legal advice and not a solicitor-client relationship.

Professional Services = a real lawyer.

When you explicitly engage a qualified solicitor via the platform, we confirm scope and fees in writing. A solicitor-client relationship only arises upon that confirmed engagement.

Cancel anytime. No lock-in.

Subscriptions renew until you cancel. Cancellations take effect at end of the current billing period. If we raise prices, we give 30 days' notice before it applies to your renewal.

Governed by NSW law, Australia.

These Terms are governed by the laws of New South Wales. Disputes go through informal resolution, then Resolution Institute mediation, and finally NSW courts if needed.

The Full Terms

Every clause, in plain English.

Thank you for using Open Justice! These Terms of Use ("Terms") apply to your use of Open Justice's consumer-facing services including our web and mobile experiences, AI chat interfaces, document automation and review tools, educational content, and any associated software and websites (together, the "Services"). These Terms form a binding agreement between you and Open Justice Pty Ltd ("Open Justice", "we", "us", or "our"). By using the Services, you agree to these Terms. Our Privacy Policy explains how we collect, use, and disclose personal information. It is an important document and is incorporated by reference.

§ 1

Who We Are

Open Justice is a legal technology platform. Our mission is to make legal information and practical tools accessible, reliable, and safe. We provide general legal information and automation, and (where expressly engaged) access to qualified solicitors for professional review or advice ("Professional Services").

§ 2

Registration and Access

Minimum age. You must be at least 13 years old (or the minimum age of consent in your jurisdiction) to use the Services. If you are under 18, you must have a parent or legal guardian's permission. Certain features (for example, paid subscriptions or Professional Services) may be restricted to users 18+.

Account. You must provide accurate, current, and complete information when creating an account and keep your login credentials secure. You are responsible for all activity under your account. If you create an account on behalf of an organisation, you represent that you are authorised to do so and that the organisation accepts these Terms.

Corporate domains. If you register with an email address owned by an organisation (e.g., your employer), your account may be associated with that organisation's business account, whose administrators may control, access, or disable the account.

§ 3

Using Our Services

What you can do. Subject to these Terms and applicable law, you may access and use the Services. You must comply with our product documentation, acceptable use rules, and any feature-specific policies we publish from time to time (together, "Service Rules").

What you cannot do. You may not:

  • use the Services for unlawful, harmful, misleading, or abusive activity;
  • infringe, misappropriate, or violate another person's rights (including privacy and IP rights);
  • copy, modify, sell, resell, or distribute the Services or any part of them;
  • attempt to reverse engineer, decompile, or discover the source code, model weights, or underlying components of the Services (except to the extent this restriction is prohibited by law);
  • automatically or programmatically scrape, harvest, or extract data or Output except as permitted by feature-specific interfaces or written permission;
  • misrepresent that Output was human-generated when it was not;
  • interfere with or disrupt the Services, circumvent rate limits or safety measures, or test for vulnerabilities without permission.

Third-party services. The Services may incorporate or interoperate with third-party products, content, or services ("Third-Party Services"). Third-Party Services are subject to their own terms. We are not responsible for Third-Party Services or any output they produce.

Software & updates. We may deliver software (e.g., mobile apps) that updates automatically so you always have the latest version. Some components may be open source under their own licences.

Feedback. If you provide feedback or suggestions, you grant us a worldwide, royalty-free, irrevocable licence to use it without restriction or compensation.

§ 4

Content (Input & Output)

Your Content. You may provide inputs to the Services ("Input") and receive outputs generated by the Services based on your Input ("Output"). Input and Output together are "Content". You are responsible for your Content, including ensuring it complies with these Terms and the law, and that you have all necessary rights and permissions to submit Input.

Ownership. As between you and us, and subject to applicable law: (a) you retain ownership of your Input; and (b) we assign to you all right, title, and interest we may have in Output. This assignment does not affect any pre-existing rights in materials used to create the Output (e.g., third-party content or data) and does not grant you rights in other users' outputs.

Similarity of content. Due to the nature of generative AI, similar or identical Output may be generated for different users. Our assignment of rights in your Output does not extend to Output generated for others or to third-party content.

Our use of Content. We may use Content to provide, maintain, secure, troubleshoot, develop, and improve the Services; to comply with law; and to enforce our terms and policies.

Opt-out of training. If you do not want your Content to be used to train or fine-tune models, you may opt out via in-product settings (where available) or by emailing privacy@openjustice.au with your account email.

Confidentiality and sensitive data. We implement technical and organisational measures to protect your Content; however, you should not upload privileged, highly sensitive, or regulated information unless you use Professional Services or a feature we designate for such data. You are responsible for redacting or anonymising data where appropriate.

§ 5

Accuracy and Appropriate Use

Artificial intelligence and machine learning are probabilistic and may produce incomplete, inaccurate, or offensive Output. When you use the Services, you agree that:

  • Output may not always be accurate or up to date; you will not rely on Output as a sole source of truth.
  • You will evaluate Output (including via human review where appropriate) for accuracy and suitability before using or sharing it.
  • You will not use Output about a person for decisions that have legal or material impact on that person (e.g., credit, employment, housing, insurance, legal or medical decisions) without appropriate human review and independent verification.
  • Output does not represent our views or endorsements.
  • Where the Services reference third-party products or services, no endorsement or affiliation is implied.

Legal information only. Unless explicitly agreed as Professional Services, content produced by the Services is general information only and not legal advice. It does not create a solicitor-client relationship.

§ 6

Intellectual Property and Branding

We and our affiliates own all rights, title, and interest in and to the Services, including software, models, content (other than your Content), and branding. You may use our name and logos only in accordance with our published Brand Guidelines or with written permission.

§ 8

Professional Services

Where you explicitly engage a qualified solicitor via the Services, we will confirm the scope, fees, and engagement terms. A solicitor-client relationship will arise only upon that confirmation. Professional Services may be provided subject to separate engagement terms and professional conduct rules.

§ 9

Termination, Suspension, and Discontinuation

Your choice. You may stop using the Services at any time.

Our rights. We may suspend or terminate access, or delete your account, if we determine that: (a) you breached these Terms or the Service Rules; (b) we must do so to comply with law; (c) your use poses risk or harm to us, users, or others; or (d) your account has been inactive for over 12 months and is not on a paid plan (we will give advance notice where reasonable).

Appeals. If you believe your access was suspended or terminated in error, contact support@openjustice.au to appeal.

Discontinuation. We may discontinue Services (or features) with reasonable advance notice and will provide a pro-rata refund for any prepaid, unused Services.

§ 10

Warranties and Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, accurate, error-free, or secure, or that Content will not be lost or altered. You use Outputs at your own risk and will not rely on them as a sole source of truth or as a substitute for professional advice.

Nothing in these Terms limits any non-excludable guarantees or rights under the Australian Consumer Law.

§ 11

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR AFFILIATES OR LICENSORS ARE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, GOODWILL, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF AUD $100 OR THE AMOUNT YOU PAID FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE LIABILITY AROSE.

These limitations apply only to the extent permitted by law and do not limit liability that cannot legally be limited.

§ 12

Indemnity

If you are a business or organisation, to the extent permitted by law you will indemnify and hold harmless Open Justice, its affiliates, and personnel from and against losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of third-party claims related to your use of the Services or Content, or your breach of these Terms.

§ 13

Dispute Resolution (Australia)

Informal resolution. Before starting formal proceedings, each party will use good-faith efforts to resolve disputes by emailing legal@openjustice.au and allowing 30 days for resolution.

Mediation. If unresolved, either party may refer the dispute to mediation administered by the Resolution Institute (Australia) under its Mediation Rules. The mediation will be held virtually or in Sydney, NSW.

Court proceedings. If mediation is unsuccessful after 45 days, either party may commence proceedings in the courts specified below. Nothing prevents a party seeking urgent injunctive or equitable relief.

Governing law & venue. These Terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have exclusive jurisdiction.

§ 15

Trade Controls

You must comply with applicable trade, sanctions, and export control laws (including those of Australia and other jurisdictions that apply to you). The Services may not be used in, for the benefit of, or exported to embargoed jurisdictions or prohibited parties.

§ 16

General Terms

Assignment. You may not assign or transfer these Terms without our consent. We may assign these Terms to an affiliate, a successor in interest, or as part of a corporate transaction.

Changes to these Terms or the Services. We may update these Terms or the Services from time to time. If we make changes that materially adversely impact you, we will give at least 30 days' advance notice by email or in-product notice. All other changes take effect when posted. If you do not agree to changes, you must stop using the Services.

No waiver; severability. Our failure to enforce a provision is not a waiver. If any part of these Terms is invalid or unenforceable, the remainder remains in effect. If necessary, a valid term will be substituted that most closely reflects the original intent.

Entire agreement. These Terms (and any Service-specific terms incorporated by reference) are the entire agreement between you and Open Justice regarding the Services and supersede prior agreements on the same subject.

Notices. We may provide notices via email, in-product messaging, or by posting on our website. You should keep your account email current.

Contact. Questions? Email support@openjustice.au.

© Open Justice Pty Ltd 2025. All rights reserved.

QuestionsabouttheTerms?We're happy to help.

If anything in these Terms is unclear, or you have a question about your account, subscription, or Professional Services, our support team is here.

support@openjustice.au

Open Justice Pty Ltd · Legal enquiries: legal@openjustice.au

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