Yourtrust,writtenin full.

Open Justice is a legal technology platform providing AI-powered legal tools, document generation, and access to qualified lawyers. Your trust is essential to us. We operate with the following principles:

• We do not store or train on your chat data.
• Lawyer–client communications are confidential and legally privileged.
• All resolved chats between you and your lawyer are automatically deleted within 7 days.
• Your lawyer is independently responsible for maintaining your client file under Australian law and the Legal Profession Uniform Law.
• We use OpenAI's GPT API to generate automated responses. OpenAI's Privacy Policy also applies to your input data processed through their systems.
• We keep and store your name and account details if you register an account with us, to enable login, billing, and support functions.

We may collect the following categories of information when you use our Services:

• (a) Account Information — Your name, email address, password, contact details, and subscription or billing information if you create an account.
• (b) Legal Chat Information — Content you submit in chats or documents. This may include descriptions of legal issues, uploaded files, and communications with lawyers.
• (c) Technical Information — Device type, browser, IP address, session activity, and basic analytics used to maintain platform security and performance.
• (d) Communication Information — Emails or messages you send to us for support or enquiries.

We use personal information solely to:

• Provide and maintain our Services;
• Facilitate AI-generated assistance and connect you with qualified lawyers;
• Manage your account and billing where applicable;
• Support lawyer–client communications and document handling;
• Improve reliability, security, and performance;
• Comply with Australian laws, professional conduct obligations, and court orders if required.

We may use anonymised, aggregated data (which cannot identify you) to analyse platform performance and improve service quality.

When you engage a lawyer through Open Justice:

• Your conversations and shared materials are confidential and protected by legal professional privilege under Australian law.
• These communications are accessible only to you, your lawyer, and a limited number of authorised IT administrators of Open Justice who maintain system security and integrity.
• Lawyers are bound by professional conduct rules to protect your information and maintain client records in accordance with Australian law.
• You may request access to your lawyer's records directly from them.

• All chat data between you and your lawyer will be automatically deleted from Open Justice within 7 days after your matter is marked as resolved.
• Account data (such as your name, email address, and billing details) will be retained while your account remains active or as required by law.
• Any data stored for audit, legal, or safety purposes will be retained only for as long as required by law.
• Lawyers must keep client records independently in accordance with their professional obligations.

Open Justice uses the OpenAI GPT API to generate responses. When you use AI-powered features, your inputs are securely transmitted to OpenAI for processing.

• OpenAI's Privacy Policy governs how your input data is handled, stored, and processed.
• We also use trusted infrastructure providers (e.g., hosting, analytics, and payment processors) who are contractually bound to protect your data and use it only for the purposes we authorise.

We implement technical, organisational, and administrative measures designed to protect personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no system is completely secure, and you should take care with what you share online.

Data is encrypted in transit and at rest. Access to system data is restricted to vetted IT personnel under confidentiality obligations.

You may request to:

• Access or correct your personal information;
• Request deletion of your Open Justice account;
• Withdraw consent to processing where applicable; and
• Obtain a copy of any personal data you have provided.

To exercise these rights, email us at legal@openjustice.au. We will respond within a reasonable timeframe consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our Services are not directed to children under 13 years of age. If we learn that personal data has been collected from a child under 13, we will promptly delete it unless a parent or guardian has given verified consent.

We may update this Privacy Policy from time to time. Any updates will be posted on our website with a new effective date. Material changes will be communicated via email or in-product notification. Continued use of the Services after such updates indicates your acceptance of the revised policy.

If you have questions, concerns, or complaints about privacy at Open Justice, please contact:

Open Justice Pty Ltd
Attn: Privacy Officer
Email: legal@openjustice.au

We will investigate all complaints and respond as required by law.